Crest Software: Support services
General Support
Requests for assistance by users with a valid Maintenance Support Agreement (MSA) can be logged by telephone, fax or e-mail for a rapid response during normal support office hours.
These are Monday - Friday 09:00 - 17:00 GMT (excluding public bank holidays) - Outside of these hours support requests are normally actioned within a 24 hour period.
Support Extranet
Clients with an additional support option will be issued with a unique ID and password to allow entry to a range of services such as:
- Access to a "Frequently Asked Questions" database
- Product updates
- Downloading or printing technical help sheets
› EXTRANET
Extranet returning soon...Telephone Support:
Telephone support is available by calling our main switchboard telephone contact number
Tel: +44(0) 845 500 3636
Fax: +44(0) 845 500 3637
(local rate number) and ask for support.
Email support:
› E-mail Support
for CS Project
› E-mail support
for Valesco Estimating & Valuations
› E-mail support
for CrestDOCS
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