Privacy

Crest Software is committed to protecting your right to privacy as a user of our online services. It is our policy to respect the privacy of private communication. The information you provide to us will be held by Crest, based in the United Kingdom. We collect information about our users in order to help us continually improve the service we offer. Our Privacy Policy complies with the General Data Protection Regulation and was last updated May 2018.

 

What data do we collect

We will collect personal data as provided to us during the registration or subscription process, which you agree to supply us as accurate. We do not monitor your use of the Internet but we do use cookie files to monitor your use of the Crest Software on line shop service. This information is not stored alongside your personal data and will only be used on an anonymous basis. We may hold personal data relating to the documents and forms downloaded in order to maintain and improve the service we offer.

 

How do we use your data

We may use personal information about you to contact you regarding promotions, and upcoming events. Recipients of all correspondence will be offered the opportunity to opt out of any future communications if required.

Crest Software use a third party service, Google analytics, to collect standard internet log information which details visitor behavioural patterns on our website. This information is processed but does not identify individuals. Google Analytics is also covered by the EU-US Privacy Shield, which means that Google handles data in a way that is compliant with UK/EU law.

 

Access to personal information

You have the right to request access to any Personal Information we hold about you. Crest Software will provide this information within 30 days from receipt of a request emailed to info@crestsoftware.co.uk or in writing to our registered address. A requestor has the right to request access, correction or deletion of personal information. There is no charge for an individual to request this information.

 

Security and Data Retention

Crest Software employ security measures to protect your information from access by unauthorised persons and against any unlawful processing. We will retain any data in a safe environment for as long as the law requires.

 

Cookies

Crest Software do use cookies on our website which makes a web user’s experience more efficient. A cookie is a text file which holds information about your journey around our website.

 

Managing your cookies

Most web browsers allow a user to control the use of cookies. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org

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